To Nate, Randy, Leslie, and the Scene Clean Team:
It is with a great deal of gratitude and relief that I write this letter of support for the excellent, professional care I recently received from Scene Clean. The services you provided have changed my life for the better.
I battled grief, depression, and substance abuse for a number of years and my house paid the price for it! After a prolonged period of hoarding and neglect, I was overwhelmed and reached out to Scene Clean to help me clean out and reclaim my space.
From my first phone conversation, I knew I found the right people for the job! Responses to emails and phone calls were always timely and helpful, including offers for additional financial and mental health resources. I was not made to feel guilty or ashamed, which is what I feared most. Hoarding is a serious issue and can be a very stigma-inducing condition. Due to the good people at Scene Clean, it is something I could talk about and get the needed help without fear of judgment.
Thank you for your patience, understanding, and respect for me and my home. You said you enjoy helping people get relief and regain structure quickly and discreetly. It shows in every person on the team. Having caring people to work with through this difficult process helps with the healing and moving on to a better and brighter (and cleaner!) future.
Brian E. J.